Shipping Policy

PackLite Life products are made to order, so each order goes through two stages: production (we print/make your item) and then shipping. Here’s what to expect.

Production Time

Because every item is custom-made just for you, please allow 2–5 business days for your order to be produced before it ships. Production time is separate from shipping time.

Shipping Time (after production)

• United States: typically 3–7 business days
• International: typically 10–20 business days, depending on destination and customs

Estimated total delivery = production time + shipping time. Most U.S. orders arrive within 1–2 weeks; international orders within 2–4 weeks.

Shipping Costs

Shipping is calculated at checkout based on your location and order. Any current free-shipping promotions will be applied automatically.

Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow it to your door.

International Orders, Customs & Duties

International customers may be subject to import duties, taxes, or customs fees charged by your country. These are not included in your order total and are the responsibility of the recipient. Delivery times can also vary with customs processing.

Correct Address

Please double-check your shipping address at checkout. We’re not able to reroute packages once an order is in production, and orders returned due to an incorrect or incomplete address may require a reshipment fee.

Lost or Delayed Orders

If your tracking hasn’t updated or your order hasn’t arrived within the estimated window, email us at hello@packlitelife.com and we’ll help track it down. See also our Returns & Refunds policy.

Questions?

Reach us anytime at hello@packlitelife.com.

Go Light. Go Far. Live Wild.